TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Aug 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to engage, e.g activities are very good, I was able to join RAVE, also recently in Teletech Idol and Run & Sync, it's not boring. It will always get you in the mood to go to work. I got promoted as well as QA and I am very happy about it. So far, my managers are great, my progress is transparent, clients are hands on to our dept which is good. Concerns can easily be raised. In regard to requesting for PTO, it's not that hard unlike to my previous company. People are nice.

Cons

This will be regarding our salary, our allowance is too low and getting incentive is really hard, even you pass the expected performance for the whole month, it is still not enough to get the incentive as there is only a percentage from the lists of the people Teletech can give it to.

5.0
Aug 1, 2017

Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

Effective and Capable Leaders; Career and Talent Development

Cons

Medical Benefit is an opportunity

5.0
Aug 1, 2017

Great

Recommend
CEO approval
Business Outlook

Pros

People, Management, Facilities, pay is good...everything is perfect..

Cons

Transportation is not available 24 hours

Viewing 11164 - 11166 of 11,471 Reviews

Glassdoor has 13,277 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.