Is TTEC a good company to work for as a Project Manager, Instructional Design?

Project Manager, Instructional Design professionals working at TTEC have rated their employer with 4.4 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Project Manager, Instructional Design Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Project Manager, Instructional Design interview questions at TTEC .

Does TTEC pay Project Manager, Instructional Design employees well?

Project Manager, Instructional Design professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 23 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Project Manager, Instructional Design salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Great work from home opp" ((in 975 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 650 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 415 reviews)); "Great Culture and Values." ((in 225 reviews)); "Work environment is good and friendly" ((in 174 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 533 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 489 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "•Sometimes poor communication amongst colleagues." ((in 96 reviews))

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TTEC Project Manager, Instructional Design reviews

4.4

99% would recommend to a friend

(23 total reviews)

Kenneth D. Tuchman

99% approve of CEO

41% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.9

Culture & values

4.8

Work/Life balance

4.3

Senior management

4.0

Career opportunities

3.0

Compensation and benefits

Project Manager, Instructional Design employees have rated TTEC with 4.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Project Manager, Instructional Design professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Project Manager, Instructional Design professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

23 reviews

4.0

Dec 2, 2021

Great company for professional development

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Company prides itself in professional development and hiring from within. Loved all my managers.

Cons

only downfall is I don’t feel like I’m compensated enough based on my skill and workload.

5.0

Oct 5, 2021

The best place to work! Culture and employee wellness wise.

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Employee engagement is really the key. To keep their employees up to date using different portals and getting them to participate in online activities especially during this pandemic. I could say they have one of the best COVID-19 responses in the city with a minimum infection rate onsite. They have been awarded several times as best employer of the year. Agent tenure has been high as well.

Cons

So far none, I've been working with other BPOs in the past and this has the best culture in terms of Employee Wellness.

TTEC Response

It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.

4.0

Jul 19, 2021

Good environment and culture.

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Good environment High Salary Diversed Have a non-retaliation policy when reporting abuse Allows you to build your skill professionally

Cons

No annual increase for agents. Supervisors and above have an annual increase according to performance. Could have a better health benefit for employee’s family.

Viewing 10 - 12 of 23 Reviews

Jobs at TTEC

Temporary Instructional Designer

Temp Quality Assurance Specialist

Manager III, Sales Service Delivery

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TTEC Project Manager, Instructional Design reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company for professional development

The best place to work! Culture and employee wellness wise.

Good environment and culture.

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