TTEC reviews

3.3

55% would recommend to a friend

(11,458 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Ambiance to work there

Cons

Work life balance and low salary

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TTEC Response
2w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the work environment and found the ambiance positive. We also appreciate your comments regarding work-life balance and compensation. Feedback like yours helps us better understand the employee experience and identify areas where we can continue to improve. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company for meaningless buzzwords

Cons

If you're not a billable head you get treated like something stuck to a shoe. Years of broken promises and processes. No grade increase, no budget for any travel even in-country, no training, no development, no accountability and the TTEC values... what a joke!!!!

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TTEC Response
2w
Thank you for sharing your feedback and for your many years with TTEC. We appreciate your recognition of the company and are sorry to hear that your experience has not met your expectations. We take concerns regarding career development, training opportunities, employee support, and internal processes seriously. Feedback from long-tenured employees provides valuable insight and helps us better understand where we can continue to improve. Thank you for taking the time to share your perspective, and we wish you continued success in your role.
5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance great people

Cons

Nothing really. Great pay the people are nice

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We’re delighted to hear that you’ve had a positive experience with your work-life balance, compensation, and the colleagues you work alongside. Creating a supportive environment where employees can thrive both personally and professionally is important to us, and it’s rewarding to know that this has been reflected in your experience. We appreciate your kind words and thank you for your contributions. Wishing you continued success in your career with TTEC.
Viewing 22 - 24 of 11,458 Reviews

Glassdoor has 13,260 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.