Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

TTEC

Engaged Employer

TTEC Virtual Customer Service Representative reviews

3.2

6% would recommend to a friend

(14 total reviews)
avatar

Kenneth D. Tuchman

99% approve of CEO

13% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.1

Culture & values

4.1

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Reviews by job title

14 reviews
3.0
Sep 26, 2016

Virtual customer service

Virtual customer service representative
Recommend
CEO approval
Business Outlook

Pros

Training was on but not the best.

Cons

Pay is horrible and could be better.

avatar
TTEC Response
9y
We're really focused on making the training program better for everyone, believe me. About the pay, I hope you've signed up for iAspire already :) Thanks for the review!
4.0
Sep 21, 2016

work at home

Virtual customer service representative
Recommend
CEO approval
Business Outlook

Pros

convenience, if you have the average up to date computer you dont have to buy anything for this job

Cons

depending on the project the training is not thorough enough

avatar
TTEC Response
9y
Hello! You're right, that's the beauty of working AtHome - convenience. Regarding the background noise, we'll definitely look into that and see how we can improve the guidelines. Thanks for the review!
3.0
Jul 12, 2016

ATH CSR

Virtual customer service representative
Recommend
CEO approval
Business Outlook

Pros

Management understanding and provide outstanding support and feedback

Cons

Income should be increased based on job requirements/duties

avatar
TTEC Response
10y
Thank you for your suggestions. These are really helpful as we strive to improve the work experience further.
Viewing 7 - 9 of 14 Reviews
Related searches: TTEC Virtual Customer Service Representative jobs | TTEC Virtual Customer Service Representative salaries | TTEC benefits | TTEC interviews
TTEC reviewsTTEC Virtual Customer Service Representative reviews

Glassdoor has 13,283 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.