TTX reviews

Maybe my experience is unique to IT, but I have never worked in a place so frustrating. Morale among IT is low - many employees and gruff, bitter and overworked. This presents quite a problem, as many of the systems are problematic and require cross-collaborating to maintain. Issue handling is unorganized and complex - I get issues in my queue that I can't even identify, let alone understand. Documentation is terrible, employees bark at one another and stress is high. What further complicates things is that IT does not 'own' all of the systems and this creates power struggles and ego-driven decision making. IT is not treated well and is often pointed at disparingly when things go wrong - despite the fact that it is other departments making the decisions and calling the shots.I go back and forth about staying here - the benefits are keeping me here for now, but I don't think I can handle this much longer

TTX is an "old school railroad company". The company operates in a "if it isn't broke ~ why fix it" mentality. They have all the money in the world to make things better, but a huge majority of the staff would rather not change the way they have been operating since 1979. Also, if you are cute, you'll move ahead real quick because the leaders of the company are a pack of "good ole boys" who like to have pretty faces visable at any cost. Even when it comes to companies getting bids for internal work, the team with the best looking people gets the job, not the most qualified. There are also alot of behind the scene scandals going on that pose a hugh conflict of interest. Some leaders own their own companies outside of TTX and guess who TTX employs to do the work? You got it! The leaders companies! Something seems a little off on that one, but no one seems to care about that.