Taco Bell reviews

3.3

47% would recommend to a friend

(13,839 total reviews)

Sean Tresvant

59% approve of CEO

44% positive business outlook

Taco Bell has an employee rating of 3.3 out of 5 stars, based on 13,839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Taco Bell employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
3.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

benefits, pay rate, vacation time

Cons

Excellent company who really does value their employees however the immediate higher management was not trust worthy and and was very shady in meeting the corporate results. I was very nervous working in that environment and knew I had to leave. I requested a transfer to another district and was denied. Had I been given that transfer I would still be working for the company.

4.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I worked here for my first job years ago during High School and here is what I have to say positively. The hours are VERY plentiful, If you want 40 hours you pretty much get them from my experience. The management is fairly decent in most cases at least for the store managers, the shift leaders on the other hand are hit-or-miss. You get half price lunches which is a pretty good deal and the lunch breaks are 30 minutes which is fair. The job itself goes from slow to fast of course with the average lunch and dinner rush but is fairly steady throughout the day. The registers can take some time to memorize due to the plethora of menus and item keys that regularly change but a few weeks is all it takes to get most of it down. The atmosphere at the store I worked at was quite fun, it is still to this day my favorite job when it came to the enjoyment I got from the crew I worked with and I've had 5 jobs since with one of them paying twice as much. The store manager in particular was very honest and hardworking, she deeply cared about her employees and was a very good person, very genuine. The assistant manager was also a very fast worker and got all of the tasks done like clockwork and despite having a flaky personality was fun to work with 80% of the time. The shift leaders for the most part were nothing special, some were poor at their jobs with others being solid employees, as I stated above, they were 50/50. The tasks were fair but the job was a bit more work than most for the money paid, thankfully if you have a friendly crew the hours went by fast and you never woke up hating yourself before going to work despite being on the bottom rung of society.

Cons

Low pay, minimal advancement, shaving daily.

3.0
Aug 17, 2014

Fun, but not fun

Recommend
CEO approval
Business Outlook

Pros

Working here is fun. I've met different people of all races and personalities. Easy to get promoted. You just have to know what you're doing, get along with the crew, and be dependable. Simple tasks. Free meal. For my ego: Every straight guy I've worked with has hit on me. It feels like a family. Flexible hours. Customer service skills. Amazing job for youngens, but only when you all are doing your jobs. I gained confidence working here. And communication skills. Some other stores aren't lazy, so not all stores are bad.

Cons

Not everyone will work as hard as you. Or care as much about getting things done as you do, because "Its just Tacos" People sometimes like to treat you like you're not a person. Once, no one showed up to open with me and I had to do everything by myself. Regardless of how much I was struggling, an old man yelled at me for not being able to make his coffee and large meal in under 3 min. :( I'm sorry! But I had drive thru orders to take front counter orders, food to make, and a stubborn coffee machine. I was so sad I couldn't look him in the eye. (I would've burst into tears) You can't really rely on anyone. I've been short staffed for nearly 75% of my shifts. Hard work goes unnoticed. Many of the managers fail to recognize team members for their hard work and persistence. I get complaints from workers all of the time and I experienced it myself as a team member too. Shift managers will ask for team members to do a boatload of tasks while they sit in the office and have a laugh with their elite crew of managers. Its unfair to make others work hard while you spend all of your shift texting your girlfriend or your cousin. It makes no sense why you're getting paid more in the end and it makes people feel like its not worth it to keep the job. People like to talk badly about "dumb" customers. I'm not a fan of the unprofessionalism. I've seen a couple of people slam windows in rude customers' faces. There are better ways to deal with them and you get paid to use them. You can really gain weight working here. I've seen it happen to the most petite of girls. I've been fully staffed before. Everyone was deployed regularly on the chart, but some people decided that they'd rather take turns taking drive thru orders. Instead of 9 people filling 9 positions, we had 2 filling 6 of 9 by making all of the food and prep themselves. 1 filling 1 of 9, by taking front counter. 1 filling 1 of 9, taking drive thru cash. And finally 3 people filling 1 of 9 by taking orders in the drive thru. How fun, right? And I was in fact making food. All three of the drive thru order takers were Managers. We have only one lane. Grr...

Viewing 73 - 75 of 13,839 Reviews

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