Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 26 reviews)); "Brilliant team of talented people" ((in 16 reviews)); "Great culture and exposure to skills" ((in 15 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews)); "Amazing colleagues you can learn a lot from." ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 9 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 5 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews))

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Tails.com

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (132 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

3.0

Feb 7, 2024

great people to work with and they're true animal lovers

Innovation manager

Recommend

CEO approval

Business Outlook

Pros

Great people and L&D. If you're a pet lover, it is a great place to learn about pet food and the digital product.

Cons

Poor decision making processes slows down the progress.

3.0

Feb 5, 2024

Duty of care

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and nice working space

Cons

They had no humanity when it came down to looking out for the wellbeing of their staff and unfortunately during a difficult time for so many people they tried to take advantage of health issues.

5.0

Jan 20, 2024

5

Production operator

Recommend

CEO approval

Business Outlook

Pros

Teamwork Good understanding Breaks paid Food given

Cons

Not applicable Not applicable Not applicable

Viewing 40 - 42 of 132 Reviews

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Jobs at Tails.com

CRM Manager

Richmond, London, England

£37K - £43K /yr

(Glassdoor est.)

View job

Offline Marketing Executive

Richmond, London, England

Richmond, London, England

£47K - £75K /yr

(Glassdoor est.)

View job

Senior Devops Engineer

Richmond, London, England

£58K - £91K /yr

(Glassdoor est.)

View job

Senior Food Technologist - 12 Month FTC

Richmond, London, England

£37K - £55K /yr

(Glassdoor est.)

View job