Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews
5.0
Jul 7, 2017

Changing the world of dogfood!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company full of people who love dogs and hugely passionate about changing the world of dog food. I've never worked anywhere where people care as much as they do at tails. It's a values-led culture and so decisions are made for all the right reasons and it makes it a fun place to work. Everyone comes to work as themselves, which makes it a very genuine environment. It's a place to stretch your

Cons

It's pretty full on - the pace of growth is so fast and ambitions of where the company can get to is very high so would only recommend to people for love the madness of that type of environment.

5.0
Jun 21, 2017
Recommend
CEO approval
Business Outlook

Pros

The company as a whole is very motivating and rewarding. While working here, I felt that I was part of something truly special. I worked in customer support and we were always included in the decisions made within the company. The atmosphere in the office is very relaxed and friendly. Plus, there are dogs everywhere! There was a lot of learn for the job role and it would have been easy to feel swamped. However, with weekly one-on-one meetings and team meetings every day, I never felt that I couldn't get advice when needed. My team leaders were fabulous to work with. Overall, a very wonderful company to work for! Plus, the costumers are lovely and I always felt that I was making a positive difference. This is a company where you can grow as a professional and make a positive impact. My only reason for leaving was that a dream job was literally handed to me out of the blue. I would happily return to tails.com if my circumstances changed.

Cons

As a growing company there are a growing number of customers. Occasionally I felt that I did not have enough time to give each customer the level of advice I would have liked. I felt that tails.com was special due to how personal we were with customers. However, I worried that with the increased level of work, we would lose our personal touch.

4.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Small dynamic company with plenty of opportunities. Employees are well looked after and given a comprehensive monthly briefing on how the company is performing, regardless of position.

Cons

This is not a criticism of tails.com, but as a small startup, dedication is required of every employee, sometimes requiring work beyond your JD. As such it is perfect for someone who is ambitious and buys into the company vision. Not for someone just looking to clock in and clock out for a wage.

Viewing 130 - 132 of 132 Reviews

Glassdoor has 141 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.