Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews
5.0
Jan 15, 2018

The best place I've been at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

tails.com is a pretty unique place. People are super friendly and welcoming. Reading the customer reviews on TrustPilot makes you so proud of working for a business that is fundamentally making life for dogs and their owners better. And being surrounded by people who are collaborative and smart is a great add on to the culture. Lots of opportunities to develop. CEO is great! Down to earth, part of the team (rather than superior which is sometimes the case), and visionary.

Cons

I guess with all growing businesses, there are lots of challenges. As the business is growing, expectations are increasing for almost all roles, if you don't keep up with the fast pace and the changes, this could be a tough place to be at.

5.0
Nov 9, 2017

Change the world & change your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) Incredible opportunity to develop professionally. Working with such passionate and talented teams you will learn and deliver more than you dream you are capable of. 2) Mission and values-driven. Rocking it out for dogs and their owners every day. That's our north star. And you get to bring your whole self to work. 3) Incredible product and service. You can be so proud of what you are part of. Check out the Trustpilot reviews and feel the vibes when you step into our office. That's what happy, committed people can do!

Cons

1) Not for the faint-hearted. Be ready to work. You want to change the world, right? 2) If you actively dislike dogs, our office full of pups might not be for you. 3) If you're heavily into EC1 the leafy parks and river walks of our Richmond HQ won't be for you.

5.0
Jul 7, 2017

Impressive team on an impressive journey

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Getting to be part of a company doing something truly significant. Check out tails.com's TrustPilot score and reviews for an unvarnished view of what customers think... - Supportive environment, where learning from setbacks takes precedence over finger pointing or blame allocation. This is refreshing. - Super smart and capable team, ready to challenge received wisdom and find new ways of achieving ambitious targets - Great place to work if you have a dog - quite a few in the office on a regular basis which makes for a fun environment - Richmond is a beautiful place to work away from the bustle of the city centre but with a great selection of shops and eateries (Pret, Leon, Whole Foods, Itsu, Cafe Nero, M&S, Tesco etc within 1 minute of the office) and the river and parks on your doorstep

Cons

- There's more to this than meets the eye - it takes time to get your head around the intricacies of this business. While this can be challenging sometimes, it's also super rewarding to work across teams to take something from idea to reality - Great efforts are made to integrate the wider team which is spread across two sites - this is to be highly commended, though the reality of working across multiple sites can be logistically difficult sometimes (depending on your role and whether you need to deal with people at "the other location" on a regular basis). Not sure how you solve this, just observing it can sometimes be tricky.

Viewing 127 - 129 of 132 Reviews

Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.