Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Great culture and exposure to skills" ((in 18 reviews)); "Team is great" ((in 17 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews)); "Free breakfast and snacks" ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 8 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 6 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews))

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

5.0

Mar 5, 2026

Smooth on-boarding process

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

The team have been super helpful and friendly during my first few months which has allowed me to feel embedded into the pack.

Cons

No negative feedback thus far.

5.0

Feb 12, 2026

Review

Junior software engineer

Recommend

CEO approval

Business Outlook

Pros

Insanely nice people, supportive teammates, knowledgeable peers and leaders, great work-life balance

Cons

Slightly outdated documentation and not enough broader information about different teams in the company.

5.0

Feb 9, 2026

Great purpose led brand

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Purpose led brand that continues to push for improvements and development. Great team who are warm and collaborative.

Cons

Growing pains from developing out of ‘start up’ ways of working

Viewing 73 - 75 of 132 Reviews

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Jobs at Tails.com

CRM Manager

Richmond, London, England

Offline Marketing Executive

Richmond, London, England

Senior Food Technologist - 12 Month FTC

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Range Innovation Manager - 12 Month FTC

Richmond, London, England

Richmond, London, England

Tails.com

Tails.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Smooth on-boarding process

Review

Great purpose led brand

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Jobs at Tails.com