Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Brilliant team of talented people" ((in 16 reviews)); "Great culture and exposure to skills" ((in 15 reviews)); "Great leadership and culture." ((in 5 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 9 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 5 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews)); "Communication isn't a strong point" ((in 3 reviews))

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Tails.com

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (132 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

5.0

Jul 3, 2025

Great company to work for

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Remote environment, great managing and training

Cons

Experiencing Too many tech issues

5.0

Jan 8, 2025

Smart people, kind souls and wanting to succeed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The brain power is wonderful. Strategic thinkers who have depth of thought and drive to action. There is a kind intention from the pack - these are decent people! 9 Day fortnight Discount on the dog food

Cons

Richmond location Office space could be better

4.0

Sep 2, 2024

My time at Tails

Affiliate assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture and exposure to skills

Cons

No cons really but I would say it is a meeting heavy business.

Viewing 79 - 81 of 132 Reviews

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Jobs at Tails.com

CRM Manager

Richmond, London, England

£37K - £43K /yr

(Glassdoor est.)

View job

Offline Marketing Executive

Richmond, London, England

£32K - £32K /yr

(Glassdoor est.)

View job

Senior Food Technologist - 12 Month FTC

Richmond, London, England

£37K - £55K /yr

(Glassdoor est.)

View job

Range Innovation Manager - 12 Month FTC

Richmond, London, England

Richmond, London, England

£47K - £75K /yr

(Glassdoor est.)

View job