Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Great culture and exposure to skills" ((in 18 reviews)); "Team is great" ((in 17 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews)); "Free breakfast and snacks" ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 8 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 6 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews))

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

3.0

Mar 13, 2023

Ok at best

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay for customer service

Cons

A lot of time wasted on meetings, fake positivity is a problematic culture here

Tails.com Response

3y

Thank you for taking the time to write a review. We’ve done a lot of work on understanding fair remuneration in the customer service sector so it is encouraging to hear your feedback on pay levels and we’ll take a look into your thoughts around efficiency. Wishing you all the best in your next role. Henrik Head of People

5.0

Feb 6, 2023

Great company!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company culture and good manager

Cons

There’s no downside of working at Tails.com

Tails.com Response

3y

This is great to hear & thank you for taking the time to leave a review! Henrik Head of People

5.0

Jan 27, 2023

Great Culture

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Lovely people, hard-working, good management.

Cons

- - - - -

Tails.com Response

3y

Thank you for your review. It is great to hear you have been having a good time and are enjoying working with your colleagues at tails.com. Henrik Head of People

Viewing 91 - 93 of 132 Reviews

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Tails.com

Tails.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok at best

Great company!

Great Culture

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