Talkdesk reviews

3.3

55% would recommend to a friend

(957 total reviews)
avatar

Tiago Paiva

48% approve of CEO

50% positive business outlook

Talkdesk has an employee rating of 3.3 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

957 reviews
1.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

free cereal, perks you can find at EVERY other company in SF

Cons

I genuinely worry about people who are considering this place for work, your ambitions are going to be crushed, your time and energy wasted, and your self-esteem lowered to zero, your career is gonna go down the dumps.here are a few cons: immature and backstabing culture evil stemming from the ceo and his accomplice who's behind the ~60 5-star review which popped up right after the company was at an all time low a couple months ago. look at the review trends section. how could a company get so many good reviews in a month? If you know how to do NLP, I highly suggest analyzing the content of those comments, you should see some really interesting trends. they oversell everything, the product to prospects, the job opportunities to poor candidates, etc. no to very little meaningful effort done for customers and employees while they spend 100s of thousands on hallow marketing efforts everything is just for short-term goals company is struggling to attract investors because the ceo is too arrogant to give away any equity and is afraid to lose his say in the board (which is basically him right now) again, I genuinely feel bad for people who fell into their trap please please please, do the needful research and contact former employees on linkedin, we'd love for you not to go through the same hell that we did...

1.0
Apr 24, 2018

Interesting -- Tongue in Cheek

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company pays well and was at a good location.

Cons

Toxic environment,. Isn't it interesting that the top 5 star reviews have the same writing style? Do you have any doubt who is writing these reviews. The constant pat in the back should be an indicator that this company has a very toxic work environment and does not breed loyalty. Most of the churn is voluntary departures not involuntary. I have left companies where I can recommend applicants. Recommending TalkDesk would be like sending your friend to the guillotine.

1.0
Sep 20, 2021

READ BEFORE JOINING!!!!

Recommend
CEO approval
Business Outlook

Pros

Company is growing very fast and the market for the product is there.

Cons

HUGE employee turnover. I’ve seen over 100% on teams in less than 12 months. No one hits the OTE so plan on about 50-60% of the commission. The enablement training for AEs is clearly ran by someone who has no real closing experience, thry just dump info on you since they have no way to actually relate to the role. SDR team and marketing generate virtually no pipeline so plan on self generating and relying on partners to get any business. They don’t give you any tools to prospect (they don’t have outreach, salesnav, zoom info, or anything else) so plan on working a lot harder not smarter. This is not a sales friendly organization so I would stay away if you are used to working in a sales environment where they want you to succeed.

Viewing 31 - 33 of 957 Reviews

Glassdoor has 1,027 Talkdesk reviews submitted anonymously by Talkdesk employees. Read employee reviews and ratings on Glassdoor to decide if Talkdesk is right for you.