Target Customer Service (CSR) reviews

3.7

62% would recommend to a friend

(721 total reviews)
avatar

Michael Fiddelke

Not enough data to show CEO approval

39% positive business outlook

Customer Service (CSR) employees have rated Target with 3.7 out of 5 stars, based on 721 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

721 reviews
4.0
Dec 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay, and decent benefits. You also get a discount in the store. The employees at the store are generally very nice and understanding. There is decent management at store level but this can vary from store to store. I saw store managers that worked insane, 14 and 15 hour days, but I was not affected by this very much. Target has a very efficient distribution strategy.

Cons

It has typical retail hours, and it sucks during the holidays. Sometimes management can be high pressure. Some of the customers are not considerate of the employees and will make a very big mess of the store. Wearing red and khaki can also get very old.

Viewing 721 - 721 of 721 Reviews

Glassdoor has 98,258 Target reviews submitted anonymously by Target employees. Read employee reviews and ratings on Glassdoor to decide if Target is right for you.