TaskRabbit reviews

3.2

44% would recommend to a friend

(37 total reviews)
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Ania Smith

39% approve of CEO

30% positive business outlook

Reviews by job title

37 reviews

Reviews about "Management"

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1.0
Sep 11, 2020

They care until they don't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office was nice, free food, some good people

Cons

poor management, lip service and poor growth opportunities. No work life balance

4.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The office feels like a family. People celebrate each other's successes and can approach each other honestly with feedback. There's a lot of opportunities since we're growing so rapidly. Everyone is asked to speak up and provide their opinions and feedback, and leadership genuinely listens.

Cons

We're at the beginning of our global scaling journey which means that things change almost constantly. There's room for improvement in terms of supporting leaders.

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TaskRabbit Response
6y
Thanks for sharing your feedback - glad you're on the journey with us!
5.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

-Incredible co-workers and work environment, everyone is humble, smart, inclusive, and motivated. I haven't worked anywhere with this strong of a cross-functional team of people that I respect. -great mission: coming in I realized how TR could help clients (especially as someone who cannot do most handyman tasks on her own), but TaskRabbit gives Taskers an alternative way to earn income and the stories are really inspirational (using the money they earn to send their family to college, pursue passions, etc.) -Interesting Product work - tons of opportunities and an emphasis on research and development, went from a very operational company to a product mentality -Leadership team - approachable, smart. Stacy, the CEO, knows all employees by name (despite the size and geographical location - she just cares). Sarah, the President/ Chief Product Officer is amazing and super experienced and has provided great direction to the team. In addition, other great leaders in Marketing, Legal, Engineering, Product, and Partner Management including a recent hire from our parent company at IKEA. Also, many of the exec team are women. - People Ops team that truly cares. There was a period that was a bit bumpier (may notice past reviews). Since then there have been some changes in leadership that have helped but also people took the employee engagement survey very seriously to introduce major changes. I've been at companies that do these as a formality but this is the first company that has really walked the walk to make some serious changes -Improved work/life balance with a once a week WFH policy

Cons

-Sometimes can be a lot of meetings, which are good for cross-collaboration but sometimes hard to get work done (actively trying to reduce this though and have no meeting wed afternoon) -Time Zones can be challenging with the different offices especially in London (but also a pro with international expansion ) but just sometimes calls for earlier meetings

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