Is TaskUs a good company to work for as a Customer Service Advisor?

Customer Service Advisor professionals working at TaskUs have rated their employer with 3.4 out of 5 stars in 51 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Advisor Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Advisor interview questions at TaskUs .

Does TaskUs pay Customer Service Advisor employees well?

Customer Service Advisor professionals rate their compensation and benefits at TaskUs with 3.1 out of 5 stars based on 51 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Advisor salaries at TaskUs.

What TaskUs locations are top rated by Customer Service Advisor employees?

San Antonio is the top rated TaskUs location by Customer Service Advisor employees.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1208) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Culture and Great leaders here" ((in 1214 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1078 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 872 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 462 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 461 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 921 reviews)); "You will see blatant favoritism" ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 59 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Service Advisor reviews

3.4

98% would recommend to a friend

(51 total reviews)

Bryce Maddock

98% approve of CEO

93% positive business outlook

Ratings by category

3.1

Culture & values

3.1

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Customer Service Advisor employees have rated TaskUs with 3.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Advisor professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

4.0

Dec 12, 2020

Looking forward to be a part of this team!

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Orientation was awesome, they provided very detailed benefit information, they offer some great benefits for their employees. Staff has great positive energy and are full of support. I'm super excited to be a part of this ridiculously awesome team!

Cons

As far as cons, I haven't seen anything negative at all about this company.

5.0

Dec 12, 2020

Love Taskus

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Great company Caring towards employees Puts employees first

Cons

None at the moment. Has been amazing so far

5.0

Dec 5, 2020

New Career!

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

So far the hiring process and onboarding has been ridiculously awesome. Any questions I’ve had throughout this have been answered promptly. There’s a clear path of communication and I feel ready to start. The benefits and perks are great.

Cons

n/a n/a n/a n/a n/a

Viewing 40 - 42 of 51 Reviews

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TaskUs

TaskUs Customer Service Advisor reviews

Ratings by category

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Reviews by job title

Looking forward to be a part of this team!

Love Taskus

New Career!

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