Is TaskUs a good company to work for as a Customer Service Advisor?

Customer Service Advisor professionals working at TaskUs have rated their employer with 3.4 out of 5 stars in 51 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Advisor Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Advisor interview questions at TaskUs .

Does TaskUs pay Customer Service Advisor employees well?

Customer Service Advisor professionals rate their compensation and benefits at TaskUs with 3.1 out of 5 stars based on 51 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Advisor salaries at TaskUs.

What TaskUs locations are top rated by Customer Service Advisor employees?

San Antonio is the top rated TaskUs location by Customer Service Advisor employees.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1208) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1096 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 886 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 458 reviews)); "Permanent Work from Home is the best" ((in 388 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 912 reviews)); "Some toxic managers." ((in 73 reviews)); "No job security and only night shifts" ((in 62 reviews)); "You will see blatant favoritism" ((in 60 reviews)); "Awful upper management, politics, overworked" ((in 55 reviews))

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TaskUs

TaskUs Customer Service Advisor reviews

3.4

98% would recommend to a friend

(51 total reviews)

Bryce Maddock

98% approve of CEO

93% positive business outlook

Ratings by category

3.1

Culture & values

3.1

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Customer Service Advisor employees have rated TaskUs with 3.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Advisor professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

5.0

Apr 22, 2020

Great workplace

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Their job opportunities, culture, and team . The types of shifts available

Cons

Not much to say for cons

5.0

Apr 18, 2020

So far so good

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Great energy, awesome staff and employees, training is very “Ridiculous” and enjoyable. Great benefits and good pay.

Cons

I am yet to see any cons

4.0

Apr 11, 2020

Interesting Perspective

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

A Family friendly environment Highly recommend

Cons

It's downtown and it can look sketchy on the outside and look amazing on the inside

Viewing 46 - 48 of 51 Reviews

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TaskUs

TaskUs Customer Service Advisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great workplace

So far so good

Interesting Perspective

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