TaskUs Customer Service Agent reviews

4.2

79% would recommend to a friend

(125 total reviews)
avatar

Bryce Maddock

93% approve of CEO

72% positive business outlook

Customer Service Agent employees have rated TaskUs with 4.2 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service Agent professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Agent professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

125 reviews
4.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

A good place with a lot of opportunities. Has a lot of events to chill. They see for us even when we have problems with the customers. Have a good training. Has a gym.

Cons

I will just say that the payment will need to be a little more higher.

5.0
Jan 13, 2025

Happy agent from taskus

Recommend
CEO approval
Business Outlook

Pros

People here are accommodating and respectful.

Cons

Does not have cons for the meantime.

4.0
Jan 8, 2025

lovely

Recommend
CEO approval
Business Outlook

Pros

They care about you and make you feel comfortable with their attitude and the help they provide. They take you into account for good things to do in the company The team trainer was amazing, I learned a lot and I keep learning now with my TL.

Cons

During the training they made us start calls without practicing that much, It is too strict when you ask permission to do something that you need when you are on shift

Viewing 16 - 18 of 125 Reviews

Glassdoor has 19,395 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.