Is TaskUs a good company to work for as a Email Support Representative?

Email Support Representative professionals working at TaskUs have rated their employer with 3.6 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Support Representative interview questions at TaskUs .

Does TaskUs pay Email Support Representative employees well?

Email Support Representative professionals rate their compensation and benefits at TaskUs with 3.3 out of 5 stars based on 102 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Email Support Representative salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Email Support Representative reviews

3.6

95% would recommend to a friend

(102 total reviews)

Bryce Maddock

99% approve of CEO

55% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

Email Support Representative employees have rated TaskUs with 3.6 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Email Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Email Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

5.0

Nov 24, 2017

Great Company!

Email support

Recommend

CEO approval

Business Outlook

Pros

fun, stress-free, healthy, accommodating, Approachable Staff

Cons

i dont have anything against the company

5.0

Jul 10, 2017

A different kind of company

Email support representative

Recommend

CEO approval

Business Outlook

Pros

The company takes care of their employees and would find them position when a client leaves or downsizes. Compared to other BPO companies, TaskUs still comes off as "non-traditional."

Cons

The very nature of TaskUs' business model (all the clients are start-ups) is prone to client's leaving and downsizing.

4.0

Jul 10, 2017

TaskUs Glassdoor

Email support representative

Recommend

CEO approval

Business Outlook

Pros

High salary and good benefits

Cons

Inconsistency when it comes to some policy and projects.

Viewing 94 - 96 of 102 Reviews

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TaskUs

TaskUs Email Support Representative reviews

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A different kind of company

TaskUs Glassdoor

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