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TaskUs

Engaged Employer

TaskUs Support Advisor reviews

3.9

60% would recommend to a friend

(57 total reviews)
avatar

Bryce Maddock

68% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Support Advisor employees have rated TaskUs with 3.9 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Support Advisor professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Support Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

57 reviews
5.0
Jul 3, 2025

Task us Review

Advisor
Recommend
CEO approval
Business Outlook

Pros

It is really amazing to be part of Task Us, and it is really a great job environment and amazing ways to improvement

Cons

Just about the mobile charging use, the guards take out the cellphones when they are charging, and they do not allow us to put our phones to charge when we are on operations

5.0
Apr 30, 2025

Teamwork makes the dreamwork

Customer support advisor
Recommend
CEO approval
Business Outlook

Pros

I was a worker here on 2023 to 2024 when my campaign ended, I had to leave due to schedule reasons for that time, but I always wanted to come back as I believe this is a great place to work, I just love the values, work environment, I can truly say that I found very good co-workers and friends here, as the people here is so nice, and also, the growing opportunities this company has are amazing, and I hope to follow that path. Now in 2025 I had the opportunity to get back to another capping, and I'm really grateful for that, Also, all the benefits the company provides to the workers are great, like the pre-paid medicine that I always use.

Cons

Maybe have more flexibility regarding certain schedules, but overall everything is great.

5.0
Apr 9, 2025

General Review

Support advisor
Recommend
CEO approval
Business Outlook

Pros

I like the infrastructure that TaskUs handled to have a great environment to work. Also, I like that always gives on time the paycheck avoiding delays. I like that all the spaced are clean and good to use I like all the benefits and connections you have made with different estabishments so we can enjoy of discounts

Cons

During my time here, we have experienced twice some issues related to bonus not being processed affecting the paycheck. Even though it has been only twice, this should be improved to avoid money issues in the future. Sometimes there is missing information related to special events been done for TaskUs to us that is not sent with previous times. This should be improved, so we can participate on the events. Sometimes, the workers in charge of cleaning desk and other spaces on the operations section are not very aware that they disconnect (by mistake) the ethernet wire, affecting the connection to the laptops the next day we arrive to work. Also they start cleaning the desks and floors while we are on chats, sometimes interrupting our job and

Viewing 7 - 9 of 57 Reviews
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Glassdoor has 19,388 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.