Teladoc Health reviews

I’ve never seen anything like this company. Meetings are treated like meandering free-for-alls of academic opinions, people coming and going from calls, scope creep, insults, and more. The work feels like survival - not striving to achieve anything. Everything is reactive and swirling without any focus on real outcomes. Clinical operations are obstructionist of any meaningful progress. It’s a race to the bottom of quality (and falling stock price) and feels impossible. Many senior execs are extremely rude and disrespectful. Teams are not empowered so everything becomes a discussion with like 8 VPs who are more fixated on constraints than real goals. The culture doesn’t understand how to work in 2025 - nothing can be handled async, everything is another dramatic meeting. Nothing feels easy. The product development process is completely fragmented with a Solution Delivery (whatever that means) organization complicating simple product requirements.

Lack of corporate strategy, low visibility in to how initiatives 'move the needle' and low morale after several years of repeated layoffs and restructuring. Low commitment to quality as observed through reduced investments in quality management. Poor documentation, no SOPs, and constant changes result in confusion and frustration among peers. Lots of offshoring to save on costs, so get ready to work with a team of contractors who are likely over employed and produce mediocre results with no accountability. Bullying from Director and VP levels. Lack of resources required to purchase tools needed to perform job functions effectively. Lost significant money on investing in this company, both from RSUs earned and money invested as part of the ESPP.