Pros
Smart people, a broad portfolio of tests for the oncology community, testing that is accessible to patients.
Cons
From an internal perspective, this is one of the most operationally deficient companies I have ever worked for. To get anything done internally, you have to jump through multiple hoops. This is especially frustrating when you are customer-facing, and they need answers. There are far too many systems you have to utilize daily (versus having one that contains ALL the info you need), and it seems like every order has an issue. The internal emails for customer service are neverending, so you cannot get into a groove in the field. Clients ignore all Tempus emails as default because so many are sent. Finally, the partnership with Ambry for germline is a complete disaster.
