Tend reviews

We appreciate you taking the time to leave a review. As a growing company we know how valuable it is to listen and learn from our team. Employee feedback is critical in helping us create the best working environment in order to deliver on our promise to do dental differently. We are glad to hear that you enjoy the modern studio space and access to the latest technology and equipment. It is our goal to empower our clinicians to provide the best care possible with the support of a leadership team that has both our employees' and our patients' best interests in mind. We build time into the work day and the patient schedule for our team to prepare for each patient so as to not feel rushed or overwhelmed. Additionally, our most successful team members thrive in a fast-paced environment among like-minded clinicians who are passionate about the experiences we create. We'd welcome the opportunity to talk with you in more detail about your experience. If you'd like to continue the conversation, please reach out to us at people@hellotend.com.

Thank you for sharing your experience with us. We are sorry to hear it has been less than extraordinary and we want to address these concerns with clear communication and solutions. Our teams continue to work diligently to listen to and act on suggestions we receive through our anonymous feedback platform and annual engagement surveys. Just recently, we responded to the feedback we received in our annual team member engagement survey, and found better company-sponsored healthcare options that we will be offering for the coming plan year. At Tend, one of our most important core values is to tend to others, which includes our team members. We appreciate each of our studio teams and are constantly seeking ways to recognize the great work that you are doing. We so regret coming up short in this instance and are committed to continuing to look for ways to show how much you are appreciated, and deliver on our promise of bettering the dental experience for both our patients and our team members. Tend's number one priority through these unprecedented times is to ensure the safety and comfort of our team members and patients, and we can assure you that our staff is provided with more than an adequate amount of PPE. We recognize this may not ease all of your concerns, and we thank you for giving us a chance to improve your experience with Tend. We hope you know that we take your opinion seriously and look forward to working towards a solution.