Tend reviews

3.7

71% would recommend to a friend

(202 total reviews)
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Brian Bouma

67% approve of CEO

59% positive business outlook

Tend has an employee rating of 3.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

202 reviews
2.0
Mar 15, 2024

Terrible HR and leadership

Recommend
CEO approval
Business Outlook

Pros

As they had planned to do something different in the dental industry, I was attracted to the opportunity and this company.

Cons

The HR and management were awful. Basically, there was no one to turn to when you were frustrated. The pay was also poor, and the moody upper management made decisions without consulting with or informing anyone. It was ridiculous, as it added to the pressure and stress an employee had to endure.

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your contributions to Tend as a former team member. Our mission is to have an innovative dental experience, and we are proud to have 25 dental studios open now and delivering exceptional care to our members and fostering an inclusive work environment. We promote a transparent culture with daily team huddles, quarterly town halls, multiple employee feedback mechanisms with anonymous options through surveys, check-ins, performance reviews, and more. We action that feedback and support from all levels of management and teams. We also promote a diverse set of benefits and total rewards for all of our roles that are competitive. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
3.0
Mar 9, 2024
Recommend
CEO approval
Business Outlook

Pros

The salary is good for da

Cons

Work hours for pm are to late

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your time and hard work delivering great care for our members. We know a total rewards package is extremely important when deciding to join and stay at an organization. We strive to be extremely competitive in all of our roles with a diverse total rewards package for your overall wellness. Our mission is to deliver an innovative healthcare and hospitality experience, and part of achieving that mission is to provide access to member care. We are flexible and equitable with scheduling our team members to ensure we provide that access to care. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
2.0
Feb 23, 2024

Overall Review

Recommend
CEO approval
Business Outlook

Pros

Flexibility No Micromanagement Friendly Providers

Cons

Salary compensation Scheduling from call center Inbrace

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Tend Response
2y
Thank you for sharing your feedback and ongoing experience at Tend. Thank you for your clinical care to our members for over four years! You have seen Tend grow and transform over the years, and we have worked to develop a better process through team member feedback. We see flexibility as an important part to a productive and positive work environment, and you and your co-workers value inclusivity. We do focus on a total rewards package being competitive and continuously strive to ensure our team members share what matters most to them, so we can make changes. Our member experience team and studio support teams are always reviewing their processes to ensure a good team member and member experience. This was feedback on our engagement survey a few months ago, and is a top priority to continue to advance on. We appreciate you sharing your clinical feedback, and we want to make sure we offer a wide range of services for our members that promote high quality access to member care. As you have seen, the services we offer have and will continue to change as we receive feedback. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
Viewing 88 - 90 of 202 Reviews

Glassdoor has 217 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.