Tend reviews

3.7

71% would recommend to a friend

(201 total reviews)
avatar

Brian Bouma

67% approve of CEO

59% positive business outlook

Tend has an employee rating of 3.7 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

201 reviews
1.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

High paying Hitt level of experience

Cons

No support whatsoever You’re thrown to the wolves and no follow through. Making you look like the “bad guy “

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Tend Response
2y
Thank you for your feedback. We appreciate your time and hard work at Tend. We are always looking to engage and retain our teams through a competitive total rewards package, helpful team members, high impact training, and strong leadership. All of this enables our studios to deliver a wonderful clinical experience. Leadership development is extremely important, and we will look forward to continuing to support and grow our teams. If you would like to continue this discussion, please reach out to us at people@hellotend.com.
1.0
Mar 18, 2022

over worked

Recommend
CEO approval
Business Outlook

Pros

high tech/innovative/beautiful offices/lots of available shifts

Cons

similar to a medicaid office, they overbook, side book patients. Hygienist have minimal support from Dental assistants. Poor schedule either to early 6:30 am -2:30 or 12:30-8:30 really 8:45pm after charts and cleaning your room, atleast once a week you must close then open, saturday the schedule is 7:30am-4:30pm. 30 minute break if your lucky.

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Tend Response
4y
We appreciate your feedback! We are glad to hear that you loved our technology, studios and shift availability. We are sorry to hear that you experienced any level of dissatisfaction in your role. We are very transparent about the schedule throughout our interview process. Candidates have an understanding of how important the member experience is to our team, and offering more convenient appointment times is one way we serve our members to achieve our goal to do dental differently. We also value our employee experiences, and we know how important it is for us to consistently listen and continue improve. If you’re interested in continuing the conversation, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline.
1.0
Sep 19, 2020

Not worth it. Do not work here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Not much else.

Cons

Lack of diversity at C- Level leaderships. Most decision makers have little dental experience and prioritize money and looks over safety and best practice. The Operations team is toxic. The leadership with Ops was vindictive, oppressive, condescending and disrespectful. There were so many instances where I was publicly humiliated for asking a question or even making a recommendation. It’s not a collaborative environment at all. They have even been bragging about how they only hire people like them. The only place you’ll see any diversity is within the studios. It’s become clear they only value likeminded and cookie cutter people. They have a great concept but are committed to pushing out studios when they aren’t ready and people aren’t properly trained and instead of acknowledging the issue comes from top leadership they scapegoat less senior employees and berate them, roll their eyes and isolate them. Truthfully, the team was great earlier on and got horrible. Honestly once I saw their choice in certain studio managers I knew it was going downhill. They’ll have you start at their amazing flagship team with senior people and incredible studio manager who is kind and knowledgeable to then send you to your permanent studio where managers hide in rooms and never involve themselves with their actual team.

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Tend Response
5y
Thank you for your feedback. Tend strives to build a culture of collaboration that offers employees at all levels the opportunity to be part of a fast-growing team where they can play a role in our development process. We hear you and we’ll continue to further build upon all aspects of the company, including the diversity of our team and the development of all team members. If there are any [additional] questions or concerns, please feel free to reach out to us at joinus@hellotend.
Viewing 25 - 27 of 201 Reviews

Glassdoor has 216 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.