Terminix reviews

3.0

40% would recommend to a friend

(2,015 total reviews)
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Alain Moffroid

27% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,015 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jan 23, 2015

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Work/Home life balance. Great employees. Challenging situations.

Cons

Can be a struggle for people that lack organizational skills. Lots of windshield time. Working alone often.

2.0
Nov 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Paid training. Decent training about bugs. Really try and paint a picture of success by putting you up in hotel for training and buy you food all the time.

Cons

Once the training honeymoon ends, your world will turn upside down. Save your training pay, your car will need it. You will drive your own vehicle 1000 miles a week. You will make about $1800-2000 net a month, including gas pay. You will spend about $500 of that on gas, need an oil change at least once a month, and plan on spending $600 in tires a year. You will work 70 hours a week. When all said and done after paying for gas, you might make $10/hr. You will make money only between March-July. You will try and UPSELL all current customers and badger them to buy insulation. Annual reinspections are sales pitches for insulation. Depressing, soul destroying environment...Fellow OSP's are miserable. Only 1 OSP at my branch worked there longer than 2 years....Was told I would work 1 maybe 2 Saturdays a month....Always 3 Saturdays, no less. As one person said, if you need a job, do it for 3 months and get out fast....Outdated DOS computer system. It seems this companies income is from people over 60 years of age who have had Terminix for 20 + years...No customers under 50 I ever met....Once these people die off, Terminix value will plummet. Constant arguing internally between employees and managers....Easily the most hostile work environment I have ever seen. Micro management is an understatement. Don't believe me? Try it.....

3.0
Jul 15, 2021

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Earnings potential and benefits are good, when a branch office is well-managed. Outside Sales Reps receive a company car, gas card, ipad and iphone. Brand recognition and resources of a large corporation are a plus.

Cons

The quality of service provided to customers has taken a drastic downturn the past several years, particularly since going public. Separating from Servicemaster has not improved this, at least at the field level. A large part of the pay is commission, so Sales Reps only get paid when jobs are completed and paid for. When service is bad, it hurts the Sales Rep’s paycheck and reputation. I worked at Terminix for almost a decade, navigating many changes over the years. I left this year, because I did not feel valued, and partnering with service became an uphill battle. I was selling more, but making less than some newly hired Sales Reps, because they started with higher salaries, and management refused to negotiate mine. Most salespeople make it less than 2 years at Terminix, so the unwillingness of management to retain an experienced, successful Sales Rep makes no sense to me.

Viewing 31 - 33 of 2,015 Reviews

Glassdoor has 2,068 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.