Terminix reviews

3.0

41% would recommend to a friend

(2,019 total reviews)
avatar

Alain Moffroid

30% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Fantastic service department, ambitious teams, decent compensation. Training program is excellent and very well done. The guys in Connecticut need to be awarded for their love to teach and loyalty to doing the right things.

Cons

Horrible and out of touch management, lots of wear and tear on your vehicle, lots of extra work expected, like helping out the service techs for free and uncompensated training. Be aware of sales, they will split commissions every which way they can to avoid paying anything past your draw. Bad life/work balance, expect a 200+ mile daily drive and 10-15 hour work days once your training is done.

2.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy for sales people, only periodic required check-ins with manager in office expensive but desent benefits

Cons

Zero, professional guidance. Management is under qualified or checked out. Numbers are everything no matter how you get them. Sales are regarded as numbers and often times the service is not provided to an ethical or professional standard but the check is always collected.

2.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Terminix is good for the individual that is comfortable working outdoors and building relationships with customers. Due to Terminix's large customer base, each technician is assigned a service route, which will usually be centralized to a certain area, usually a 10-15 mile radius, so travel time between stops is USUALLY not a major issue. Main upsides to working at Terminix included use of a company vehicle, with all gas expenses paid for while working, as well as the ability to work independently and one on one with customers

Cons

The biggest challenge to be faced working with Terminix, from my experience, is the extreme lack of assistance from management while working in the field. Technicians are often left to their own resources, which was mostly due to the low number of service managers overseeing such a large base of technicians. Regardless of urgency, it was not uncommon for management to take up to two days to return a phone call.

Viewing 199 - 201 of 2,019 Reviews

Glassdoor has 2,072 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.