Terminix reviews

3.0

40% would recommend to a friend

(2,015 total reviews)
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Alain Moffroid

27% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,015 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Take home company vehicle saves on commute expenses Job security Company provides footwear

Cons

Pay was drastically reduced after acquisition by rentokil, new people don't even realize how they've been screwed Employees are micromanaged Sales heavily pushed Support employees installing sold products are not paid well so the work is frequently not done well Constant conflict mediation with customers either due to price increase or poorly performed work by support staff Call center is terrible at everything

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Terminix Response
2mo
Thank you for taking the time to share your feedback and for your years of service. We are glad to hear that the company vehicle and PPE have been positive aspects of your experience. We understand your concerns regarding the transition following the acquisition and the impact it has had on our teams. We’re actively reviewing how we can better balance growth with operational excellence and support at the local level. Your feedback regarding compensation and operations support is noted, and we would appreciate the opportunity to connect with you directly to learn more about your specific experiences. If you are willing, please reach out to myhr@terminix.com.
3.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- Company Vehicle - Pays for gas - Incentivies on Production and Completion of stops

Cons

- Micromanaging Management - Completing your route is not enough - Enforcing policy when it fits their needs but ignoring it when it doesn't serve them - Bonuses go unpaid most the time - They say get to Level 3 which pays more but make it impossible to achieve.

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Terminix Response
2mo
Thank you for your years of service and for taking the time to share your feedback. We’re glad the company vehicle and production incentives have been positive aspects of your role. Colleague experience is among our top priorities, and we understand that our technicians have demanding jobs providing vital services. We take your feedback regarding management and communication seriously, as we are committed to fostering a transparent environment where our team members feel supported. We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
4.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, remote work, lively training

Cons

Higher raises and commissions should be considered.

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Terminix Response
6mo
Thank you for taking the time to share your feedback. We continue to invest in all aspects of the colleague experience and welcome any additional comments you'd like to offer at myhr@terminix.com.
Viewing 19 - 21 of 2,015 Reviews

Glassdoor has 2,068 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.