growing extremely quickly - difficult to keep up, lots of complexity with multiple ongoing acquisitions, competing priorities and needs of internal customer groups, very little transparency and communication with manager. Payroll also experienced a number of issues that HR tried to support and detracted from core job responsibilities. Managers can be hesitant to "sit in the mud" and be "in the trenches" with you - very little actual help but rather delegating and reporting up to higher levels of leadership without actually helping to lessen the volume/burden or remove challenges. Personally experienced a disconnect between values on paper and how they actually play out. Multiple times my manager was not up front with me, I was not included in offers to order food (I realize that's small but it did make me feel excluded and unimportant), would sometimes log on in the evening to try to catch up and then other people "wondered what I did all day." The department (internal employee benefits) I worked in was in rough shape when I joined followed almost immediately by open enrollment. I was not allowed into decision-making meetings regarding our renewals and then was expected to run point on open enrollment, which was difficult given the lack of information and inclusion. My manager had very little time to communicate with me and frequently canceled our one on ones. It almost constantly felt like there was more work to be completed than there was available time, something that was reiterated by new team members when they came on board. I suspect my manager did not meet with me more frequently because she was pursuing her personal consulting business on the side. I ultimately felt like I was set up to fail - was not given the tools I needed, the scope of the role was too large (and several internal customer groups had expectations that could not be realistically met - ex: setting up someone's HSA account on their behalf which can't be done because it's an actual bank account rather than just giving them instructions on how to do it themselves), and my manager had made up her mind once we both started and she had not hired me that she wasn't interested in working with me.
