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The Boston Beer Company

Engaged Employer

The Boston Beer Company reviews

3.7

76% would recommend to a friend

(494 total reviews)
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Jim Koch

89% approve of CEO

57% positive business outlook

The Boston Beer Company has an employee rating of 3.7 out of 5 stars, based on 494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Boston Beer Company employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

494 reviews
3.0
Feb 28, 2014
Recommend
CEO approval
Business Outlook

Pros

-PEOPLE and culture: fun, supportive, talented, hard working, non-judgemental...friends for life! Team outings or work trips always involve fun outings and this group really likes to drink and party -Perks: corporate card, dept/team trips, free internet, cell phone, computer, 80% gas paid, $500 a mo tax free for car -Customers: industry in general is full of fun loving people. Some can be sketchy but all in all these are people who love to drink and have a good time -Job stability: after 30 years still continue to grow in a stable industry. Management is understanding of small mistakes -Training: wonderful sales, negotiating, and beer training -Upper Management: extremely talented and smart, dedicated to growth of company and employees, non micro managing and understanding of issues -Work from home: some aspects of this like making own schedule are great. Monday mornings are spent "in the office" aka at home in pajamas

Cons

-Increased goals without additional compensation. Employee survey reports over 70% feel they cannot achieve work life balance and aren't compensated what they should be -High stress work environment with long hours and pressure to achieve multiple types of goals -Inconsistent expectations between immediate and upper level management as well as between managers at the same level -Evening and weekend work (promotions in bars, catchup from week) -Lack of autonomy and lots of corporate processes..lots of check ups on your weekly schedule and appointments, evaluation days bimonthly, must be done in "boston beer" way. Unlike upper management, middle management seems to be about 50/50 praised or not liked -Call quota: all entry level employees are required to make 45 sales calls a week or 180 sales calls a month, which can become very tiring and time intensive (follow up is often necessary), market managers (manage wholesalers but do not manage a sales rep) are required to make 60 sales calls a month -Isolated from coworkers: everyone works from home in their respective market. Long days on the road can get lonely and must be self sufficient -Limited opportunity to change roles...the majority of Boston Beer employees are in sales. There is limited to no opportunity to become a part of the marketing, tech, legal, or finance team as they are very small and all in Boston. Sales is located around the country in their respective territory and like most outside sales you must be open to moving to be promoted unless your immediate boss goes elsewhere. In sales the roles are entry level account management, managing a wholesaler as a district manager (necessary to become a national accounts manager), various levels of national accounts managers on and off premise (call on major chains such as Chili's, Buffalo Wild Wings, Safeway, etc), regional managers (around 25 in country) and divisional managers (5 in co)....most of your career here will be spent as a sales rep, district manager or National accounts manager, so if this is not of interest this is not the job for you

2.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Boston Beer puts a ton of effort into training their employees - particularly on the sales side. While the content itself is wildly outdated textbook sales techniques that are rather ineffective (features:benefits, probing questions), it's nice to see some sort of effort put into improving their employees. - Huge focus on diversity and inclusion from leadership. Always felt comfortable as a human being working there and really appreciate their effort there. - Brands like Twisted Tea and Dogfish Head are a breathe of fresh air in an otherwise outdated and tough portfolio. - Frank the CFO seems like a good guy.

Cons

Boston Beer is very out of touch with the industry they service and there's a ton of Kool-Aid flowing within the company (and outside of it) to hide that fact. They'll ask you to do some legally questionable things more than once and attempt to stifle your career when you've had enough. Lots of red tape, lots of politics, lots of just generally toxic people on the sales side of things. They are not like other beer companies that are fun-loving, free-spirited, and committed to collaboration. Instead, they're essentially a CPG company stuck in the 1980's, complete with the old school polo and khakis uniform. Boston Beer reps are taught to be overly aggressive and it's severely damaged the company's reputation as a result. The portfolio is comprised almost entirely of brands in declining phases (Twisted Tea being the exception). They are desperately looking for their "next Truly" while disingenuously trying to convince the public that beer is dead and craft brewers shouldn't even try to compete with them. You will quickly learn that more people at bars order a cup of apple juice than a pint of Boston Lager and that most of those Boston Lager draft lines you see are only there by way of some highly suspect quid pro quos. For this purpose, sales reps are taught to be overly aggressive with buyers and that illegal activities like "pay to play" are pretty much similar to "jay walking". As a result, Boston Beer sales reps are universally HATED by retail accounts, distributors, and beer industry peers alike. When they say "bend the rules" they mean "pay to play". If we were unable to sell a product to a buyer on merit, we were often told to offer "marketing dollars" to sway their decision. Many in the industry would say that this is highly illegal and could result in multi-million dollar fines for the bar, distributor, and supplier as well as legal action against the specific sales rep who facilitated the agreement. For Boston Beer, it was standard practice and the legality (or lack thereof) was never a topic of discussion. You may be thinking, "that sounds bad but at least having Boston Beer on my resume will look good to future employers"... think again. Boston Beer requires all new hires to sign a 1 year non compete agreement to prevent them from advancing within the beer industry and will go out of their way to ensure that is enforced. That may not seem too bad if you plan on staying at Boston Beer for a long time but it's also worth noting that positions are frequently dissolved on a whim - potentially leaving you without a role. Boston Beer's all too common solution to this is to offer the employee a different (often lower) position IN ANOTHER STATE. Boston Beer takes pride in claiming that they've never laid anyone off so, if an employee is unable to relocate to a different state after their position has been dissolved, they're considered to have quit the company. Boston Beer will then prevent you from moving on and seeking employment elsewhere in the industry by enforcing your non compete agreement. In a nutshell, this is not a portfolio you want to be responsible for selling and it's not a company that has your best interest in mind (not to mention they pay their employees a small fraction of what the rest of the industry is paying). Leadership hasn't left their castles in decades which is a large portion of the problem. The issues at Boston Beer run far deeper than I'll ever be able to put into words. It's never an easy decision to leave a company you've dedicated 10+ years to but I am very glad I chose to leave when it did as it seems like it's all finally starting to catch up to them.

1.0
Mar 22, 2017

Boston Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Beer, Looks good on resumé.

Cons

The culture at Boston Beer does not reflect the principles that they promote. Employees are expected to take on more than what is listed in their job role without compensation, or having the ability to ask why even though these additional tasks directly effect them. Middle management does not aid its lower level employees, but shields them from potential opportunities to further career. HR ignores any criticism from lower level employees about middle management practices. If you are looking for transparent business practices like insight into upper managements business decisions, or to be able to work in an atmosphere that is communicative, not unresponsive this is not the company for you. The turn over rate of employees has sky-rocketed throughout the past year and can be expected to continue in this manner due to low moral. It is common place to see employees crying in the hallways, and whispering about unfair treatment.

Viewing 7 - 9 of 494 Reviews

Glassdoor has 580 The Boston Beer Company reviews submitted anonymously by The Boston Beer Company employees. Read employee reviews and ratings on Glassdoor to decide if The Boston Beer Company is right for you.