The Buckle reviews

3.5

54% would recommend to a friend

(2,291 total reviews)
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Dennis H. Nelson

80% approve of CEO

48% positive business outlook

The Buckle has an employee rating of 3.5 out of 5 stars, based on 2,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Buckle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 5, 2023

Not Encouraging

Recommend
CEO approval
Business Outlook

Pros

The discount we got was nice, and some of my coworkers were friendly and helpful while learning the job.

Cons

My entire training process was not informative at all, even a month into the job I would have my coworkers correct me on basic things that I never got taught how to do. Every shift I was forced to push product on customers, regardless if the customer stated they wanted to shop alone without help. And even if you did everything right, you would always get comments from management about things you could have done better. The atmosphere was never encouraging and I never felt like I was good at the job the entire time I worked there.

2.0
Aug 7, 2023

self worth

Recommend
CEO approval
Business Outlook

Pros

I really did enjoy my co-workers and customers. Commission was easy to reach and make the amount you wanted to with however hard of work you wanted to put into it.

Cons

Store Manager told me every shift I had with her how I didn't look the part. I wasn't selling enough, wasn't wearing the right clothes (all my tops were from the buckle and my jeans were Silvers I had purchased from another store) I couldn't currently fit in the jeans on the sales floor so I was buying time to get to the shape I wanted and hope that fit the products I was selling, I followed dress code. I had many other employees asking for my technic on certain items (watches, sunglasses, etc.) The day she cornered me and asked how the store could help me make better life choices I quit on the spot. I could stand being told I look like trash everyday and then for her to question my personal life choices was too far.

2.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

While working at the Buckle, the management was extremely helpful in accommodating school schedules at the time. The work environment is also fun at times due to most coworkers also being college students as well.

Cons

The pay is terrible. Buckle employees of part-time and full-time sales associates work from commission. The commission is 3%. Say you make a $1000 sale from one guest or one entire day, you'll get $30 added towards your pay check. This commission is extremely unhelpful and unliviable when being paid between $5-$9 per hour while also relying on the unpredictable traffic of guest in retail. The job also requires you to work standing all day with only a 35 minute break if you work more than 7 hours. There is a lot of responsibilities as a sales associates as Buckle managers rely heavily on manipulation to convince you that your $6 per hour pay plus 3% commission will equivalent to a higher pay. During training, they'll team you up with a sales team leader or assistant sales manger who is great with sales to help you get a few commission from your first one-two weeks of work. This is a tactic they do, so when you get your first pay check, you'll actually have a small decent amount to show rather than a disappointing amount of pay you'll eventually see in the future. Buckle management also has high expectations from you and will typically assign you roles and responsibilities without asking that are outside of your job requirements without giving you a raise as well. For example, if a person of a higher position quits, the managers tend to give you their responsibilities into they rehire a replacement. At this time, they will not increase your pay or promote your position and expect you to comply. Whether you're part-time to full-time sales associate, Buckle management will decrease or increase your hours at any moment without notifying you. This is extremely disappointing especially since the pay is already so low. Buckle managers gain financially from paying employees less and giving employees less hours, so it'll be a while before you get reasonable hours as a newbie. They will continue to hire new sales employees although they have no hours available for their current staff. The pay (which is the biggest downfall) is given based on age and sometimes previous retail work experiences as Buckle's managers are typically discriminative with pay based on the age of the applicant. They will pay someone who is an older adult more than a younger adult who are both working the same job positions. Buckle management also discourages all employees to discuss pay openly since they are knowingly discriminating pay based on each individual employee. I guess the only pro is the 40% Buckle discount that you cannot use to combine with sale products or rewards. You have to dress in a "Buckle" dress code, so most of your money will be going back to Buckle as you will be using your 40% discount to buy their expensive clothes and keep up with their trends and dress code expectations. Overall, working at the Buckle as a sales associate will leave you broke. You will lose your value as an employee, and lose you sense of self-worth after you let a buckle manager convince you that you are not being underpaid.

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Glassdoor has 2,390 The Buckle reviews submitted anonymously by The Buckle employees. Read employee reviews and ratings on Glassdoor to decide if The Buckle is right for you.