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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Mar 10, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Made a lot of money and friends

Cons

Definitely challenging and can be too much at a time

1.0
Mar 10, 2025

Overworked

Recommend
CEO approval
Business Outlook

Pros

To be honest none really

Cons

- overworked - made to clean bathrooms - rude managers - poor compensation and poor tipout - I was bullied and had to talk to management - yelled at for cleaning a mess I made

5.0
Mar 9, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Many of my coworkers are like family. It may sound silly, but we all share a passion for excellence. We love great food and we love taking care of people. I enjoy being part of that culture.

Cons

Since the system forces me to select a few cons, I would say that our salary and bonus is not in the top tier for the industry.

Viewing 349 - 351 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.