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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Mar 7, 2025

Worst company ever

Recommend
CEO approval
Business Outlook

Pros

Free food and flexible schedule for days off

Cons

Long days that can go up to 12 hours. You work to the bone. The managers (3 on my team) were having inappropriate relationships with employees. Drug usage was rampant. They under pay for industry standard. Worked there for 2 years and was so hard to get a promotion.

4.0
Mar 7, 2025

Fine

Recommend
CEO approval
Business Outlook

Pros

The people they employ are mostly incompetent, but management is mostly nice.

Cons

Things are always breaking and not getting repaired which sets a low standard for the entire kitchen. Things never temp well on the line and the broiler on the busiest station was broken for months!

Viewing 352 - 354 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.