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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
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David Overton

74% approve of CEO

60% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Oct 11, 2014

Utter hell.

Recommend
CEO approval
Business Outlook

Pros

Consistent work, organized, support given, great training.

Cons

Worst. WORST job I have ever had. The management is rude, and it's corporate to a fault =no common sense. 25 staff quit along with 4 managers at the Mission Viejo location, now I know why. Work at another location if you can!!! Run!!

5.0
Oct 11, 2014

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

Fun environment with lots of room for growth. Lots of support for the staff . awesome management team and they listen to us.

Cons

No 401k for hourly staff . There are a lot of people who are not going to advance further than a staff member and should not have to worry about retirement.

3.0
Oct 9, 2014

Fine job; very corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The business is a finely tuned machine--its not a disorganized mess like many restaurants. Good food.

Cons

Very corporate; some ridiculous rules that are impossible to comply with and not enforced. When I was there all servers had a mandatory food running shift each week.

Viewing 5953 - 5955 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.