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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory Server/Waitress reviews

4.1

91% would recommend to a friend

(63 total reviews)
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David Overton

95% approve of CEO

90% positive business outlook

Server/Waitress employees have rated The Cheesecake Factory with 4.1 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Server/Waitress professionals have an excellent working experience there. The Cheesecake Factory is rated 21% above average by Server/Waitress professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

63 reviews
5.0
Aug 8, 2025

Cake Walk

Recommend
CEO approval
Business Outlook

Pros

Benefits are available @ 20 hours a week

Cons

Fast passed and very stressful

5.0
Jul 7, 2025

Server life

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Supporting crew Coming back home with cash after every shift Amazing training, especially for every opening of a new CCF Working with people gets you humbled real quick, It requires patience, good and positive attitude; and teamwork.

Cons

Slow season = less hours Dealing with unreasonable guests more often than expected Sometimes overwhelming, if you're get easily flustered with too many tasks at the same time, a server position might not be your calling.

4.0
May 6, 2025

Fine Serving Job

Recommend
CEO approval
Business Outlook

Pros

Picking up extra shifts on app was easy

Cons

Long training period of 2 weeks

Viewing 4 - 6 of 63 Reviews

Glassdoor has 6,515 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.