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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory Server/Waitress reviews

4.1

91% would recommend to a friend

(63 total reviews)
avatar

David Overton

95% approve of CEO

90% positive business outlook

Server/Waitress employees have rated The Cheesecake Factory with 4.1 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Server/Waitress professionals have an excellent working experience there. The Cheesecake Factory is rated 21% above average by Server/Waitress professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

63 reviews
3.0
Apr 16, 2025

Terrible!

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent benefits and decent work environment

Cons

Over worked and underpaid, the values and standard have gone down tremendously.

4.0
Mar 24, 2025

Generous Hours

Recommend
CEO approval
Business Outlook

Pros

Always got hours and they have an app making it easy to release shifts. Fair pay and since irvine spectrum, always busy which I prefer over being slow.

Cons

Managers at the time were alright. If closing you will get home late. Sometime sections get over-sat

4.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

* Tables turned quick * Fast paced * Good money * Great coworkers

Cons

* Long ticket times * Low quality food

Viewing 7 - 9 of 63 Reviews

Glassdoor has 6,515 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.