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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jul 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Better pay than most restaurants

Cons

Ridiculous amounts of "side work" add to an already frustrating work environment.

4.0
Jul 8, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great Staff - Friendly Management - Great communication between FOH/BOH/Serv. Staff - Awesome in depth training program -Teach you to be professional - food discount while you work (50%)

Cons

- Constantly Hiring new staff members which make it hard to get shifts - really early "new-menu" meetings are annoying... but kind of helpful

3.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Fresh Food. Most things are made from scratch. Team members are very friendly to each other and work together. Good place to learn the business

Cons

No acknowledgment of a good job Tend to work team members into the ground. Need to have actual breaks Most of the mangement are worried about numbers rather than staff

Viewing 6055 - 6057 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.