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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Beautiful restaurant to work in. 2. Great food available during ample breaks. 3. Fun atmosphere. 4. Really flexible hours.

Cons

1. You have to wear all white, which is impossible to keep as clean as they want you to. 2. Food is only half off for employees. 3. They make you pay for your own parking. 4. Overstaffed so you could wind up only working 3 days on some weeks.

4.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Geared toward the high school employee/college student or recent grad, large sense of community , can make good money through tips, career path available if you want it

Cons

Occasional long hours, double shifts, occasional incompetent management with a lack of understanding for personal issues. While I did say there is an available career path, it does not take much of a brain to become a manager here.

2.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

The money is good, if they like you and schedule you well.

Cons

Management is hard to work for. Rather inconsistant on many issues so you can be doing it right and still be wrong. The worst part is that management is blind to issues in the restaurant. As a waiter, I have had numerous (daily) occasions where it can take 15 (or more) minutes to get drinks from the bar. This reflects on the server as "slow service times" is is grounds for a written warning — but adding another bartender and opening the service bar when it is busy is out of the question. Gotta' watch the labor costs.

Viewing 6058 - 6060 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.