The Cheesecake Factory reviews

The management is horribly inept and entirely profit driven, the staff is treated as expendable resources, and the hours are long and the work is hard. In addition, it is very hard to get enough hours for insurance, and if you do happen to be lucky enough to shark shifts for insurance, you can only sign up for 2 weeks out of the year. If you miss it, say because you're a few hours short, you have to wait til next year. Also there is little to no opportunity for advancement. Roughly 80% of the staff had college education of some sort, ranging from short certificates to masters degrees. It's a pity they don't reach into the staff of people to get some of the servers into higher management since the servers actually interact with the customer base.

When we were all first hired, managers were happy and excited. They often compimented you on a day work and how well you did. Giving lots of hours and long shifts. After a few months, things rapidly change and become complete opposite. managment plays favorites with certain employees, they do not believe in clock out times on schedules, they let you know when you can leave. Often managment says things but does not stick to them. managers are paid way too much! and often have extravagant outtings. Cheesecake prides themselves on promoting within, but employees soon find out that they often hire from the outside when it comes to servers,bartenders or bakery. There is no employee morale.