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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      64% would recommend to a friend

      (6,363 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Oct 6, 2014

      Great Company

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing friendships, plenty of hours to be given, management was excellent, made me feel at home, would go back to work for them, great opportunity to make money, gave me a chance without experience

      Cons

      Management played favorites, hard to grow if not a favorite, penalized people for doing a good job at their tables by making them put down their trays to run food too much.

      4.0
      Sep 17, 2014

      Great Company, bad location

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      by far the best restaurant company I have worked for. Chris Gordon is also the best GM, and the rest of the management team are not only wonderful, they are just nice human beings. Flexible schedules, time off whenever you need it and they don't act like you owe them a favor for going on a vacation. Im almost out of the restaurant industry and I'm happy I will be leaving with a positive experience,

      Cons

      LOCATION...Now you would think because you are directly across the street from the convention center that this place is a money pit. it is not. Of course there are times (PAX,Comicon,Wedding show, etc.) when you make awesome money with certain conventions, but this place is a TOTAL TOURIST TRAP with NO AUTOMATIC GRATUITY. that should say it all. keep in mind the Canadian border is also just hours away. 80% Foreign guests with no automatic gratuity is just cruel, especially in a restaurant thats built for large parties. On the other hand, the constant disappointment with our guest was actually my motivation for going back to school, so thank you for that.

      5.0
      Jul 15, 2014

      Amazing Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunities for growth. Always can cross train and travel, while doing what you love.

      Cons

      The parking is bad sometimes!

      Viewing 6076 - 6078 of 6,363 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.