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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Awesome environment, a lot of teamwork, managers work with your schedule, hotschedules!, decent hourly pay, pretty laid back management.

Cons

Asked for more hours, but unfortunately, never got them. Sometimes I would get only 3 hour shifts, which i thought was a little ridiculous.

4.0
May 29, 2012

review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

progressing as a brand and growing as a company

Cons

a lot of transferring within the brand for it is growing so rapidly

5.0
May 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Great schedule flexibility and money compared to other restaurants around the city. The place is huge so you can usually get in our out of shifts if you need to, and it stays busy enough that you can make good consistent money (for serving tables).

Cons

The Cheesecake Factory unfortunately attracts some extremely undesirable clientele, especially on the weekends. You can see some really really low tip percentages, but usually those shifts come with really high sales, so at the end of the night you still make a good amount of money, but it can be really brutal at times. It's not a place where you do $500 in sales and have a 25% tip percentage, more like $1800 in sales with a 12% tip percentage. Also, the tip out is a total of 4.5% of your sales, which is a bit higher than most places, however in that restaurant you really rely on the help of the rest of your team.

Viewing 6229 - 6231 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.