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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Apr 29, 2012
Recommend
CEO approval
Business Outlook

Pros

It's always busy so time flies by and the money is good, but not great

Cons

300+ menu items / 100+ cheesecakes and 150+ drinks to memorize inside and out. Sound impossible? it is. I didn't have to work this hard for my Master's Degree. The money is good, but you can make just as much working at Applebees or Fridays and not have to walk on eggshells for snoody cliental in an open plan restaurant where your every movement / facial expression can be observed. Not to mention you have to where all white, which gets dirty and expensive to maintain. I've worked for many restaurants and I thought I would make GREAT money at cheesecake, but you really don't. Expect 150 TOPS for a super busy night shift, and 250 TOPS for a double. I'm sorry but I can make 300 on a double at a casual dining restaurant wearing comfortable clothes and being able to actually talk to my guests. NOT WORTH IT.

4.0
Apr 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Good benefits, high volume, good food, nice environment, great co-workers, most managers are great to work with, number of employees make it easy to get time off

Cons

Very poor tip percentage towards the end of the night. Business is very sparatic and it is very hard to predict business and income

2.0
Apr 16, 2012

great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good money, cool managers, a lot of the poeple who work there stayed there for a long time. they were pretty flexable with your schedules.

Cons

the uniform wasn't that plesent to were. all white was very ard to keep clean. and you have to deal with a lot of people who think just because they eat a cheesecake factory they are somebody. a lot of stupid menu items to remember.

Viewing 6232 - 6234 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.