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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,360 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      1.0
      Feb 4, 2012

      Absolute Hell!

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing about this place is the fact that there are so many servers so your schedule is incredibly flexible. Through an online system, you can release or pick up shifts last minute, and you could always take time off, no questions asked.

      Cons

      HATED working here. Absolute hell. I would go home every day sore and worn out. I felt completely beaten down after every shift. the place is so busy so you're constantly running around frantically to wait on demanding, ungrateful dirtbags. This place ruined my life for the years that I was there. Also.. for all the work that you do, tips are horrible.

      4.0
      Feb 3, 2012

      A great learning experience

      Executive kitchen manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always busy, the menu is challenging and changes every 6 months. The recipes are clearly written and made from scratch in house daily.

      Cons

      It is a factory, push them in push them out. The best is not good enough

      4.0
      Feb 2, 2012

      For hospitality, it doesn't get any better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apart from selling some of the finest restaurant food in the country, the online scheduling, electronic POSitouch system, and a well-organized system are some of the things that make working at the Cheesecake Factory fun. Everything is usually neat and tidy, and you know where to find what you need. The clientele is mostly generous for good service and thankful for a great meal.

      Cons

      Some managers can critique your mistakes too much. Workplace favoritism is sometimes grotesquely evident. The uniforms must always be white. They can be expensive to replace.

      Viewing 6247 - 6249 of 6,360 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.