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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,359 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The money you are able to make serving at any Cheesecake Factory is more than comparable to the money you could make working at any other restaurant that is not classified as a four or five star restaurant. The management is very knowledgeable about the recipes and prep for each food item, and the teamwork (when implemented) is very uplifting.

Cons

As always with restaurants, you work with a lot of college students who are all interested in having a good time and don't take their job and customer's experiences as seriously as they should. Sometimes the environment working around young people can become very hostile very quickly.

3.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Paid in cash Great hourly wage, most of the time

Cons

Seasonal busyness means pay my fluctuate Didn't seem very willing to have table bussers become waiters, very few did Stressful job when the restaurant is at its busiest, and especially during the holidays

5.0
Jan 6, 2012
Recommend
CEO approval
Business Outlook

Pros

having money all the time , higher checks them other places in same class, most of the time great tips .

Cons

The managers at my location love to micro manage and i feel dont always do the best thing for everyone .

Viewing 6250 - 6252 of 6,359 Reviews

Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.