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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,359 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Aug 26, 2011
Recommend
CEO approval
Business Outlook

Pros

- Great benefits and 401k - Exceptional pay for the restaurant field. 95% salary and 5% bonus. - Company growth is positive. Even in tough economic times - Very structured and organized at all levels above operational managment - Fun enviroment to work (sometimes)

Cons

- Quality of life. If you live to work this is the place for you. Family comes second. - Irradic schedules. Close to open shifts happen on a some what regular basis. You may close one week, then open for one week' and then back to close' etc. You may close the restaurant (1am) and then be at a meeting the next morning (8-9am), and then come back for your shift at 4pm. - Shifts Usually run 9-12 hours.(50-70 weekly) You never know what may happen. - No sick days. if you become ill you better hope that the one manager that is off is available to work. - Working 6 - 10 days in a row happens often. Sometimes by surprise -Ultimately, it all comes down to your quality of life.

3.0
Aug 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexibility with schedules thanks to Hotschedules Great co-workers - we're family Nice Location Better pay than most chains in town New employee discount policy Good benefits

Cons

No room for growth/advancement. Long hrs. Favoritism Wish CCF would simply tell a guest no when they're being ridiculous - the seasoned employees - some act like they can do whatever they want or whatever they don't want to do. They slam every new hire and scoff at their mistakes - that's great for morale.

3.0
Aug 23, 2011
Recommend
CEO approval
Business Outlook

Pros

corporate environment made sure employees took breaks

Cons

horrible uniforms. too much tip out

Viewing 6271 - 6273 of 6,359 Reviews

Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.