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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,359 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

If your a hard worker, with thick skin. You can make a lot of money.

Cons

You'll have five different managers looking over your shoulder on every shift, and a very confusing menu with 20+ pages.

1.0
Aug 7, 2011
Recommend
CEO approval
Business Outlook

Pros

We utilize the best in industry available technology. Our kitchen is a well oiled machine and rarely goes down. In terms of overall financial stability the company is posed for long term growth.

Cons

They don't allow overtime for hourly employees. The company has gotten so large (161 units) that any decisions must pass through many layers of bureaucratic tape, therefore managers are discouraged to bring about any positive change in the company. The attitude is "this is the way we have always done it and it trickles down. Employees receive little to no recognition for their individual contributions. It is very high stress and low respect.

3.0
Aug 2, 2011
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is a good place to work and the tips are good with a great turnover within the restaurant.

Cons

The Cheesecake Factory is a good place to work temporarily, but there is not a lot of room for advancement and the managers can sometimes be condescending.

Viewing 6274 - 6276 of 6,359 Reviews

Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.