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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,358 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      2.0
      Apr 18, 2017

      No esperes mucho

      Facilitator
      Recommend
      CEO approval
      Business Outlook

      Pros

      well actually non, unless you are a but kisser

      Cons

      no people, food to expensive so the customers rarely leave more than 10% tip

      3.0
      Apr 10, 2017

      Great Company - Each Store is different

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Great workgroups (everyone in the various sections gets along great with their immediate teams), Always someting to do, some take training the standards to new heights.

      Cons

      Many stores are busy every second of the day. Training program takes a loooon time to complete (supposed to be 5 days), but these happening consecutively is hard to do in HIGH VOLUME stores. Turnover is high as most of the restaurant industry, so sometimes hard to find the proper "teachers" (Mine Was AMAZING, but I can see that others might not be so lucky sometimes). There is ALOT to memorize and try to learn in 5 days...along with churning out products and attending to customers. Communication between floor, mid, and upper seems to be an issue everywhere, due to high volume/lack of time to even sift through some things at times, much less answer phone calls (this isn't a con per se, but it makes somethings difficult.

      5.0
      Mar 7, 2017

      Expo line supervisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      very wonderful & professional in food industry

      Cons

      manage break time for expo

      Viewing 6292 - 6294 of 6,358 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.