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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Apr 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is good compared to other restaurants in Waikiki.

Cons

The pay may be good buy the customers that come there treat you like crap and so does management. The Waikiki location is the top one in the company and only the managers reap the benefits of being on top in sales, everybody else never sees a dime of it, only a "thank you, now go back to your work." Servers and the rest of the non-management teams are more of slaves than anything else.

2.0
Feb 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Money.....other than that there really isn't that much more of a reason to work here.

Cons

They treat you as if you're man turned machines. I can't tell you how many times I've worked from say 5 pm till 2 am only to have to turn around and come back the next morning at 10:45 am....oh, and if I call ahead of time and tell them that i'm in the parking lot at 10:45 am and apologize for not being in the store at that time, even though i'm litterally outside the door and walking in, they'll just give away your shift to someone who is waiting to take it....nice!

Viewing 6349 - 6351 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.