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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Sep 23, 2025

Decent for what it is

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, good tips, discount on food

Cons

Management is horrible, annoying guests, only get 4 table sections

5.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and schedule. Great customers.

Cons

Sometimes worked on weekends. Environment can feel repetitive.

4.0
Sep 18, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

You can get overtime, or lots of hours if you have full availability. Santa Monica location has a very high employee turnover due to the intensity of the job and sometimes poor management.

Cons

-High turnover -On your feet all day -Bad management -Okay benefits -They don't like to promote within to server.

Viewing 160 - 162 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.