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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Sep 16, 2025

Kitchen Nightmare

Recommend
CEO approval
Business Outlook

Pros

Free food drinks desserts anything. Large staff to help you and the restaurant.

Cons

Dog on a leash once you become a manager. No work/life balance or quality of life.

5.0
Sep 15, 2025

Great Money, Stressful work

Recommend
CEO approval
Business Outlook

Pros

Money can be great, interactions with guests can be nice as well. It's fast paced and is great outside of a career.

Cons

Guests can be stressful, expect to multitask like crazy / be in 5 places at once. Good and bad nights for tips, unfortunately hard to budget off tips but with practice can do so.

Viewing 163 - 165 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.